Terms of Service
Last Updated: April 14, 2025
Welcome to Vampiresm ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using Vampiresm, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing our website at www.vampiresm.com or purchasing our products, you engage in our "Service" and agree to be bound by these Terms, including any additional terms and policies referenced herein.
Please read these Terms carefully before accessing or using our Service. If you do not agree with any part of these Terms, you may not access our website or use our Services.
2. Age Restriction and Verification
2.1 Age Requirement
The products and content available through our Service are intended solely for adults 18 years of age or older (or the age of legal majority in your jurisdiction, whichever is greater). By accessing or using our Service, you represent and warrant that you are at least 18 years old and of legal age to form a binding contract with Vampiresm.
2.2 Age Verification
We may, at our discretion, implement age verification measures for certain products or content. You agree to comply with any age verification processes we implement. Falsifying information to circumvent age verification is strictly prohibited and constitutes a breach of these Terms.
3. Products and Services
3.1 Product Information
We strive to display our products as accurately as possible. However, we do not guarantee that product images, colors, materials, or descriptions are perfectly accurate. Natural variations in materials such as leather may occur.
3.2 Product Use
Our products are designed for adult use in consensual activities between informed adults. You agree to:
a) Use our products in a safe, sane, and consensual manner
b) Follow all care, use, and safety instructions provided with products
c) Discontinue use immediately if any discomfort, injury, or adverse reaction occurs
d) Seek immediate medical attention if necessary
3.3 Availability and Pricing
All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice at any time.
3.4 Custom and Bespoke Items
For custom or bespoke items:
a) All custom orders require 50% non-refundable deposit
b) Timeline estimates are provided in good faith but not guaranteed
c) Minor variations in final product appearance may occur due to the handcrafted nature
d) Custom items are non-returnable except in cases of manufacturing defect
4. Purchases and Payment
4.1 Order Acceptance
Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order at our discretion. An order is not accepted until we send an order confirmation email.
4.2 Payment Methods
We accept payment through the methods specified at checkout. You represent and warrant that you have the legal right to use any payment method(s) you provide.
4.3 Billing Information
By providing payment information, you represent and warrant that:
a) The information you supply is true, correct, and complete
b) You are authorized to use the payment method provided
c) Charges incurred by you will be honored by your payment provider
4.4 Taxes
You are responsible for any taxes, including sales tax and customs duties, which may be applied to your purchase according to applicable laws.
5. Shipping and Delivery
5.1 Shipping Methods
We offer various shipping methods as described on our Shipping & Returns page, which is incorporated into these Terms by reference.
5.2 Delivery Timeframes
Delivery dates and times are estimates only and are not guaranteed. We are not responsible for delays beyond our control, including but not limited to customs processing, carrier delays, or force majeure events.
5.3 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the carrier.
6. Returns and Refunds
6.1 Return Policy
Our detailed return policy is available on our Shipping & Returns page, which is incorporated into these Terms by reference.
6.2 Manufacturing Defects
Products with manufacturing defects may be returned within 14 days of receipt for repair, replacement, or refund at our discretion.
6.3 Non-Returnable Items
Due to their intimate nature, certain products cannot be returned once opened or used. These include but are not limited to:
a) Items that have come into contact with skin or bodily fluids
b) Custom or bespoke items
c) Items with removed or damaged packaging
d) Digital content after download or access
7. Intellectual Property
7.1 Brand Ownership
The Vampiresm name, logo, product designs, packaging, images, text, and other content on our website are proprietary and protected by copyright, trademark, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and its content for personal, non-commercial purposes.
7.3 Restrictions
You may not:
a) Use our intellectual property in connection with any product or service not provided by us
b) Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission
c) Remove any copyright, trademark, or other proprietary notices
d) Modify or create derivative works based on our content
e) Use our website or materials in any manner that may infringe upon any intellectual property right
8. User Conduct
8.1 Acceptable Use
When using our Service, you agree not to:
a) Violate any applicable laws or regulations
b) Infringe upon the rights of others
c) Submit false or misleading information
d) Interfere with or disrupt the Service or servers
e) Circumvent or attempt to circumvent any access restrictions
f) Use the Service for any illegal or unauthorized purpose
8.2 User Content
If you provide reviews, comments, or other content on our platform:
a) You retain ownership of your content
b) You grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content
c) You represent that you have all necessary rights to such content
d) You agree not to submit illegal, offensive, or inappropriate content
9. Privacy and Confidentiality
9.1 Privacy Policy
Our Privacy Policy, available on our website, describes how we collect, use, and share information and is incorporated into these Terms by reference.
9.2 Confidentiality
We recognize the sensitive nature of purchases in our industry and maintain strict confidentiality standards. All packaging and billing is discreet as described in our Privacy Policy.
10. Disclaimers and Limitations of Liability
10.1 Product Disclaimers
Our products are provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
10.2 Health and Safety
You assume all risks associated with the use of our products. We are not responsible for any injury, harm, or damage that may result from the use or misuse of our products.
10.3 Limited Liability
To the fullest extent permitted by law:
a) We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
b) Our total liability for any claim arising from or related to these Terms shall not exceed the amount paid by you for the product(s) giving rise to such claim
c) The limitations of liability shall apply even if we have been advised of the possibility of such damages
11. Indemnification
You agree to indemnify, defend, and hold harmless Vampiresm, its directors, officers, employees, agents, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
13.2 Dispute Resolution
Any dispute arising from or relating to these Terms shall be resolved through:
a) Good faith negotiation between the parties
b) If negotiation fails, through binding arbitration in accordance with the rules of [Relevant Arbitration Association]
c) The arbitration shall take place in Hong Kong
d) The language of arbitration shall be English
e) The decision of the arbitrator shall be final and binding
13.3 Class Action Waiver
You agree to resolve any disputes on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
15. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or guidelines referenced herein, constitute the entire agreement between you and Vampiresm regarding the Service and supersede all prior agreements and understandings, whether written or oral.
16. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@vampiresm.com
Phone: +86 15118365850
By using our Service, you acknowledge that you have read and understood these Terms and agree to be bound by them.