Privacy Policy

Last Updated: April 14, 2025

At Vampiresm, we consider your privacy sacrosanct, a principle that guides every aspect of our interactions. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you engage with our brand.

Information We Collect

Personal Information

When you create an account, place an order, or subscribe to our communications, we may collect:

  • Name and contact details
  • Billing and shipping addresses
  • Payment information (processed through secure third-party providers)
  • Account credentials
  • Purchase history and preferences
  • Sizing information where relevant to product fit

Automatically Collected Information

When you visit our website, certain information is automatically collected:

  • IP address and device identifiers
  • Browser type and settings
  • Referral source and browsing actions
  • Time spent on pages and navigation patterns
  • Operating system information

This information is collected using cookies, pixel tags, and similar technologies that enhance site functionality and analyze usage patterns.

How We Use Your Information

Your information serves specific purposes, each intended to enhance your experience with Vampiresm:

Fulfillment & Service

  • Processing and shipping your orders
  • Communicating regarding your purchases
  • Providing customer service and technical support
  • Managing your account and preferences

Experience Enhancement

  • Personalizing your shopping experience
  • Recommending products aligned with your preferences
  • Improving our website functionality and interface
  • Developing new products and services based on collective insights

Communication

  • Sending transactional emails regarding orders and account activities
  • Providing updates about new collections and limited editions (with your consent)
  • Inviting participation in research to enhance our offerings
  • Notifying you of relevant policy changes

We process information only for these specified purposes and maintain it only as long as necessary to fulfill these objectives or as required by law.

Information Sharing

Vampiresm maintains a culture of discretion. We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:

Service Providers

We engage carefully selected third parties to perform specific functions:

  • Payment processors
  • Shipping and logistics partners
  • Customer service platforms
  • Website hosting and maintenance providers

These partners access only the information necessary to perform their functions and are contractually obligated to maintain its confidentiality.

We may disclose information when required by law, regulation, or legal process, or to protect our rights, property, or safety.

Business Transitions

In the event of a merger, acquisition, or sale of assets, client information may be transferred as a business asset. Any acquiring entity would be bound by this Privacy Policy.

Data Security

We implement sophisticated security measures to protect your information from unauthorized access, alteration, or disclosure:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Access controls and authentication requirements
  • Regular security assessments and penetration testing
  • Employee training on privacy and data handling
  • Physical security measures for our facilities

While we employ industry-leading practices, no method of electronic transmission or storage is 100% secure. We continuously enhance our security protocols to maintain the highest standards of protection.

Your Choices & Rights

We respect your control over your information and support your privacy rights:

Account Information

You may access, update, or delete your account information through your account settings or by contacting our client concierge.

Communications

You may opt out of marketing communications at any time through:

  • Preference settings in your account
  • The "unsubscribe" link in any marketing email
  • Contacting our client concierge

Note that even if you opt out of marketing communications, you will still receive transactional messages regarding your orders.

Cookies & Tracking

You may manage cookie preferences through your browser settings. However, disabling certain cookies may limit functionality or personalization features.

Access Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Restrict certain processing activities
  • Receive your information in a portable format
  • Object to specific uses of your data

To exercise these rights, please contact our Privacy Office at privacy@vampiresm.com.

International Data Transfers

Vampiresm operates globally, which may require transferring your information to countries with different data protection standards. When transferring data internationally, we implement appropriate safeguards such as Standard Contractual Clauses to ensure your information receives adequate protection.

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of significant changes through:

  • Email (for account holders)
  • Website notices
  • Other appropriate communications channels

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Office:

Email: privacy@vampiresm.com

We are committed to addressing your concerns promptly and thoroughly.